Privacy Policy

Kamba Arts respects your privacy and is committed to protecting your personal information.

Introduction

Welcome to Kamba Arts, We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit enquiries, or contact us through Meta (Facebook/Instagram), WhatsApp, phone, or email.

Information We Collect

We may collect the following information:

• Full Name

• Mobile Number

• Email Address

• Company/Business Name (if applicable)

• City, State, Country

• Shipping Address (for orders)

• GST Details (for business invoices)

• Product enquiry details

• Communication history through WhatsApp, Facebook, Instagram, Email or Phone

• Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

• Respond to product enquiries

• Provide quotations

• Process and deliver orders

• Provide customer support

• Send order updates

• Contact you regarding your enquiry

• Improve our website and services

• Send promotional offers (only where permitted)

• Verify business communications through WhatsApp Business

Meta Lead Ads & WhatsApp

If you submit your details through Facebook or Instagram Lead Ads:

• Your information is used only for contacting you regarding our products and services.

• We do not sell or rent your personal information.

• We may contact you through WhatsApp, phone call, SMS or email.

Cookies

Our website may use cookies to:

• Improve website performance

• Analyse visitor traffic

• Remember user preferences

You may disable cookies through your browser settings.

Information Sharing

We do not sell your personal information.

We may share information only with:

• Delivery and logistics partners

• Payment service providers

• Government authorities where legally required

• Service providers assisting in website operation

Data Security

We implement reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, alteration or destruction.

Data Retention

We retain personal information only as long as necessary for business, legal or accounting purposes.

Third-Party Services

Our website may contain links to third-party websites including:

Facebook Instagram WhatsApp Google Maps

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your information (subject to legal obligations)

• Withdraw marketing consent

Children's Privacy

Our products and services are intended for adults and businesses. We do not knowingly collect information from children under 18 years of age.